Delivery & Exchange Policy
We really hope that you love your TDP Order, but if you need to, it’s really easy to return items for exchange or refund!
Orders are usually dispatched within 2-7 days.
Orders are picked and packed 7 days a week, and are dispatched Mon-Fri.
Once you’ve decided what to buy, select your shipping method at Checkout.
Remember that we are a small Company made of a few people, we do our best to ship the pacel as soon as possible after receiving your order confirmation.
Zone 1: Denmark, Sweden, Germany
Zone 2: Cyprus, Austria, Belgium, Bulgaria, Croatia, Czech Republic, France, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, United Kingdom (UK)
Zone 3: Algeria, Egypt, Libya, Morocco, Tunisia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Saudi Arabia, Syria, United Arab Emirates, Albania, Andorra, Belarus, Bosnia and Herzegovina, Faroe Islands, Iceland, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Kosovo, Serbia, Switzerland, Turkey, Ukraine, Vatican, Canada, Greenland, United States (US)
Afghanistan, Netherlands Antilles (NL), Angola, Anguilla (GB), Antigua and Barbuda, Argentina, Armenia, Aruba (NL), Ascension, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda (GB), Bhutan, Bolivia, Botswana, Brazil, Brunei Darussalam, Burkina Faso, Burundi, Cayman Islands (GB), Chile, Cook Islands (NZ), Costa Rica, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Eritrea, South Africa, Ethiopia, Falkland Islands (GB), Fiji, Philippines, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe (FR ), Guam (US), Guatemala, Guyana, Guinea, Guinea-Bissau, Haiti, Honduras, Hong Kong (CN), Indonesia, India, East Timor, Jamaica, Japan, Yemen, Cambodia, Cameroon, Cape Verde, Kazakhstan, Kenya, Central African Republic, People’s Republic of China, Kyrgyzstan, Kiribati, Colombia, Comoros, Congo, Democratic Republic of the Congo, Democratic People’s Republic of Korea, Republic of Korea, Cuba, Laos, Lesotho, Liberia, Macao (CN), Madagascar, Malawi, Maldives, Malaysia, Mali, Marshall Islands, Martinique (FR), Mauritania, Mauritius, Mayotte (FR), Mexico, Micronesia, , Mongolia, Montserrat (GB), Mozambique, Myanmar, Namibia, Nauru, Virgin Islands (GB), Virgin Islands (US), Nepal, Nicaragua, Niger, Nigeria, Niue (NZ), Ivory Coast, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands (GB), Puerto Rico (US), Equatorial Guinea, Qatar, French Guiana (FR), French Polynesia (FR), Réunion (FR), Rwanda, Saint Barthélemy, Saint Helena (GB), Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon (FR), Saint Vincent and Grenadines, Salomon Islands, Zambia, Samoa (Western Samoa), São Tomé and Principe, Senegal, Seychelles, Sierra Leone, Singapore, Sri Lanka, Sudan, Suriname, Eswatini, Tajikistan, Taiwan, Tanzania, Thailand, Togo, Tokelau (NZ), Tonga, Trinidad and Tobago, Tristan da Cunha (GB), Chad, Turkmenistan, Turks and Caicos Islands (GB), Tuvalu, Uganda, Uruguay, New Caledonia (FR), New Zealand, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna (FR), Zimbabwe
If you would like to return your item for a refund or exchange, please send the item(s) back to us within 30 days of receipt.
To Exchange / Return your item(s) please send un email to info(@)tdpclothing.tattoo
The email must include your order number (found on your order confirmation email), your full name and the item(s) you would like to return/exchange.
Before returning your items back to us, please make sure they are in the same condition as you received them. All items must be:
- In the original packaging with the label/tag attached
- Unworn, unwashed and unmarked
- Perfume, make-up and smoke free
- Free from pet/animal hair
All items are inspected upon return.
If you are sending a return from outside the Europe, you must clearly state on the customs form that the parcel is a return and you will be responsible for the custom duties.
Once your return parcel has been received, we will process your refund within 14 days. You will receive a confirmation email once your exchange/refund has been processed.
We reserve the right to refuse a refund or exchange.
If the return fee exceeds the amount of the order (plus shipping costs), the package will be abandoned and you won’t be refunded.
The return address is:
Unioninkatu 45G LH17
If you have any further questions please send an email to:
We will always endeavour to ensure your order reaches the correct address but it is the responsibility of the customer to make sure that the correct address is provided at the point of order, particularly when ordering internationally.
If the order is returned to us because of incorrect delivery details the customer will be responsible for the cost of resending the item.
Please note the refund will be issued to the original payment method. Your refund will have the original shipping costs deducted.
We do not offer a free returns policy.
The refund will not be issued if the customer fails to collect the package from a pick-up point and the item is than destroyed.
The refund will not be also accepted if the customer fails to insert the right address during the ordering process and the parcel is than lost.